Terms of Service

By accessing KnockList, you agree to these terms and represent that you are authorized by the customer organization that invited you. You must be legally able to form this agreement or use KnockList under the supervision and authority of an organization that can.

KnockList is operated by Seaside Security LLC. It is not a government agency, election authority, voter-registration system, voting system, or source of official election results.

KnockList is sold to organizations and groups for authorized users. The organization controls memberships, roles, campaign configuration, source approvals, scripts, questionnaires, assignments, and permitted exports. Users must keep credentials and devices secure and may not share an account.

Mobile apps are companions to an organization's previously purchased service. Consumer, family, or individual subscriptions are not offered through the mobile apps.

The customer must have a documented legal and contractual right to obtain, upload, store, transform, assign, and use every record and field supplied to KnockList. This includes source-license terms, public-record restrictions, protected-address exclusions, campaign-finance obligations, jurisdiction rules, retention limits, and required notices or consent.

KnockList may require a provenance manifest, source evidence, approved policy pack, human mapping review, or compliance approval. Passing a technical import does not replace the customer's legal review.

Users may use KnockList for neutral field operations such as turf assignment, route planning, approved scripts and surveys, coverage, notes, follow-ups, and opt-out handling. Users must respect private property, safety instructions, local canvassing rules, do-not-contact requests, and manager limits.

Features may vary by plan, platform, role, source, jurisdiction, and campaign configuration. Offline changes are queued for synchronization, but users must confirm sync status before assuming work is received. The first mobile release does not request the operator's device location or background location; it displays campaign-assigned stops, may load a third-party road basemap for the assigned area, and can hand a user-selected stop to the device platform's external mapping app. Required map attribution and telemetry choices must remain visible.

KnockList may suspend a campaign, source, export, device, or user when authorization expires, security is at risk, data appears prohibited, payment is materially overdue, or continued use could harm a person, customer, service, or legal obligation.

Organization fees, limits, taxes, term, renewal, and cancellation are set by the order form or selected web plan. Self-service payments use a hosted billing provider. KnockList does not collect raw card details. Unless an order form says otherwise, cancellation stops renewal at the end of the paid period; it does not erase campaign records or eliminate charges already incurred.

Data licenses, voter files, messaging or phone usage, enrichment, custom integrations, and complex manual file repair are not included in base subscription prices unless written otherwise.

The customer retains its rights in authorized source data, scripts, surveys, responses, notes, and exports. The customer grants KnockList only the rights needed to host, protect, process, transmit, and support that content under the agreement. KnockList retains its software, documentation, product designs, and aggregate service know-how. KnockList does not obtain the right to sell customer campaign records or reuse them for unrelated political programs.

Our Privacy Policy explains data handling. Each party must use reasonable security and promptly report suspected unauthorized access. Users may request deletion of their KnockList account through the account-deletion page. Customer-controlled campaign records and limited audit evidence may be retained when required by the organization's lawful instructions, contract, security, dispute, or legal obligations.

KnockList is provided on an “as available” basis. Route suggestions, maps, file mappings, deduplication, dashboards, and AI-assisted schema suggestions require human review and may be incomplete or unavailable. Maps and route suggestions do not replace posted road signs, traffic controls, local law, field-safety procedures, or a user's judgment. KnockList does not provide legal advice, guarantee source legality, guarantee election outcomes, replace official election information, or promise uninterrupted service.

To the maximum extent permitted by law, implied warranties are disclaimed. Any service levels, remedies, indemnities, or liability limits in a signed customer agreement control over this paragraph. Nothing in these terms limits rights that cannot lawfully be limited.

A user may stop using KnockList or leave a campaign. The customer or KnockList may revoke access as permitted by the agreement. On closeout, records are exported, retained, deidentified, or destroyed according to the source license, customer instructions, contract, and law. Provisions concerning payment, intellectual property, confidentiality, audit, retained records, disclaimers, and dispute obligations survive when their nature requires.

We may update these terms for future use of the service. Material changes will be dated and communicated through the service or customer organization when appropriate. Signed order forms remain governed by their own change terms.

Questions may be sent to support@knocklistapp.com.